Privacy Policy

Last Updated: April 2026

1. Information We Collect

• Tracking numbers you enter or import from Gmail
• Device information for push notifications
• Usage data to improve the App experience

2. Gmail Access

If you choose to connect your Gmail account, we access your email solely to identify shipping confirmation emails and extract tracking numbers. We request read-only access (gmail.readonly) and do not read, store, or share the content of your emails beyond what is necessary for package detection.

We do not access your Gmail when the app is not actively scanning for packages. You can disconnect your Gmail account at any time from the app's settings.

3. How We Use Your Information

• To provide package tracking services
• To send push notifications about delivery updates
• To sync your data across devices via iCloud (if enabled)
• To improve the App's features and performance

4. Data Storage

Your package data is stored locally on your device and optionally synced via Apple's iCloud service. We do not store your tracking data on our servers. All data processing happens on your device.

5. Third-Party Services

We use third-party carrier APIs (UPS, DHL, Ship24) to retrieve tracking information. These services receive only the tracking number to look up shipment status. Each service has its own privacy policy governing how they handle that data.

6. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. Tracking numbers are sent only to carrier APIs for the purpose of retrieving delivery status.

7. Data Retention

Your data is retained on your device until you delete it or uninstall the App. iCloud data follows Apple's retention policies. You can delete individual packages or all data from within the app.

8. Children's Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children.

9. Google API Services User Data Policy

WhereIsIt's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Gmail data to identify shipping confirmation emails and extract tracking numbers. We do not use Gmail data for advertising, market research, or any purpose unrelated to package tracking.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and on this page.

11. Contact

For questions about this Privacy Policy, contact us at support@whereisit.app.